Privacy Policy – IV DRIP COSTA RICA

Last updated: December 2025

At IV DRIP COSTA RICA, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.ivdripcostarica.com or use our services.

1. Who We Are

IV DRIP COSTA RICA
Address: Calle Los Tanques, Playa del Coco, Guanacaste, Costa Rica
Email: contact@ivdripcostarica.com
Phone: +506 8358 5232

We provide professional IV therapy and wellness services to locals and visitors in Costa Rica. This website is owned and operated by IV DRIP COSTA RICA.

2. Information We Collect

We may collect the following types of information:

• Personal Information: name, phone number, email address, and any details you voluntarily submit through contact or booking forms.

• Medical Information (limited): health-related details you choose to provide to help us determine appropriate IV therapy (e.g., hydration level, symptoms, allergies).

• Technical Information: IP address, browser type, device type, and usage data collected automatically through cookies and analytics tools.

• Communication Data: messages sent through contact forms, WhatsApp, or social media channels.

3. How We Use Your Information

We process your information for the following purposes:

• To respond to inquiries and provide medical or wellness services.

• To schedule appointments and manage your bookings.

• To improve our website’s user experience and service quality.

• To send follow-up messages or service reminders (only when relevant).

• To comply with applicable health and legal obligations.

• To analyze website traffic and marketing performance (via cookies or analytics tools).

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing

We process your personal data based on:

• Your consent (when you submit forms or accept cookies).

• The need to perform a service or respond to your request.

• Our legitimate interest in maintaining service quality and security.

5. Sharing of Information

We may share limited personal information with:

• Licensed nurses, doctors, or medical partners assisting in providing IV therapy.

• Third-party service providers such as website hosts (Hostinger) and analytics tools (Google Analytics, Meta Pixel).

• Legal or regulatory authorities, when required by law.

All partners comply with strict confidentiality and data protection requirements.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enable essential site functionality.

• Analyze traffic and visitor behavior (Google Analytics).

• Improve advertising relevance (Meta/Facebook Pixel, Google Ads).

You can manage or disable cookies at any time through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to provide services or meet legal requirements.

• General contact and booking data: up to 24 months.

• Health-related data (if provided): up to 6 months after your service.

• Analytics data: automatically anonymized or deleted within 26 months by Google Analytics.

8. Data Security

We use SSL encryption, secured servers, and restricted internal access to protect your data.
Only authorized staff and medical professionals may access client information as needed to perform their duties.

9. Your Rights

Depending on your country of residence, you may have the right to:

• Access or request a copy of your personal data.

• Request correction or deletion of your data.

• Withdraw consent at any time.

• Object to data processing or file a complaint with a data protection authority.

To exercise your rights, contact us at contact@ivdripcostarica.com.

10. International Data Transfers

Because we serve international visitors, your data may be processed in Costa Rica or other countries where our partners operate.
All transfers are protected through standard data protection measures compliant with GDPR (EU) and CCPA (California) principles.

11. Third-Party Links

Our website may contain links to external resources (e.g., Google Maps, social media).
We are not responsible for the privacy practices or content of these external sites.

12. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect data from minors. If we discover that a minor has submitted personal data, it will be promptly deleted.

13. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date at the top.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

IV DRIP COSTA RICA
📍 Calle Los Tanques, Playa del Coco, Guanacaste, Costa Rica
📧 contact@ivdripcostarica.com
📞 +506 8358 5232